Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
The Refunds and Return Policy is a part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://www.attconcepts.com/terms-and-conditions.
Please carefully review our Refunds and Returns Policy when purchasing our products. This policy will apply to any order you place with us.
All returns must be postmarked within seven (7) days of the purchase. All returned items must be in new and unused condition, with all of the original tags and labels attached.
To return an item, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
ATT Concepts LLC
16 Mount Ebo Road South
Brewster, NY 10509
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For any instructor-led or blended training programs, the following policy shall apply for cancellations, rescheduling, and refunds:
The following items cannot be returned, exchanged, or refunded:
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.